> For the complete documentation index, see [llms.txt](https://happytalk.gitbook.io/happybot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://happytalk.gitbook.io/happybot/block_scenario/response.md).

# 고객 응답 설정 방법

<figure><img src="https://3240612988-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9pepGQKkozVFbob9lhxe%2Fuploads%2F5hOY0Dec73uWuuJyN1yd%2Fimage.png?alt=media&amp;token=98ddfac3-fb03-4efb-9385-a7400d38a7b1" alt=""><figcaption></figcaption></figure>

{% hint style="info" %} <img src="https://3240612988-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9pepGQKkozVFbob9lhxe%2Fuploads%2F9iFrKkagzFWrGELdHkr3%2Fimage.png?alt=media&amp;token=23c8cbe8-19ec-4bba-aa9c-f5590046c316" alt="" data-size="line">\ <mark style="background-color:blue;">**"고객 응답 설정 기능은 고객에게 직접 응답을 요구하여 값을 받는 방법이에요!"**</mark>

\
지금까지는 단순히 버튼을 클릭해서 다음 Depth로 이어지는 구조였다면, \
고객응답은 챗봇에서 사용자의 채팅 메시지를 수집하는 방법입니다.
{% endhint %}

{% content-ref url="/pages/m66VAqHSAavm51ziyQmk" %}
[고객 응답 설정 방법](/happybot/block_scenario/response.md)
{% endcontent-ref %}