# 고객 응답 설정 방법

<figure><img src="/files/vwlcl18bVM8v2ga5i0jw" alt=""><figcaption></figcaption></figure>

{% hint style="info" %} <img src="/files/Wv77E8pLeVJs7rv1jOfu" alt="" data-size="line">\ <mark style="background-color:blue;">**"고객 응답 설정 기능은 고객에게 직접 응답을 요구하여 값을 받는 방법이에요!"**</mark>

\
지금까지는 단순히 버튼을 클릭해서 다음 Depth로 이어지는 구조였다면, \
고객응답은 챗봇에서 사용자의 채팅 메시지를 수집하는 방법입니다.
{% endhint %}

{% content-ref url="/pages/m66VAqHSAavm51ziyQmk" %}
[고객 응답 설정 방법](/happybot/block_scenario/response.md)
{% endcontent-ref %}


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